The Planning and Strategic Services Department (PSSD) provides the operational programmes with management and technical back-up and monitors their work for quality and consistency, focus on cross-cutting issues and integration of activities. A key aspect of the department's work is to share information and experiences with development institutions, experts and partners; this helps it keep abreast of trends and translate these into plans for future activities. The department m...

The Communication Services Department's work involves developing ICT-based communication services (e.g., supporting electronic networks on topics of importance to ACP countries) and promoting the use of more conventional channels, such as videos and face-to-face meetings. There is a strong emphasis on encouraging a mix between old and new channels - from seminars and radio to electronic networks and forums - to enable all stakeholders to participate fully in information exchange. The Cen...

The Information Products and Dissemination Department (IPDD) produces and distributes print and electronic publications (including our well-known magazine, Spore) and provides a range of information services (e.g., the many ACP-based question-and-answer services we support). Key strategies are to involve more...