Experience capitalization from theory to practice: Trying out a new approach

Area:
Knowledge management
Published:

One of the project’s last activities was to organise a meeting with those who took an active role as facilitators, and who helped guide the series of capitalization processes which the project supported in different parts of the world.

This was planned to complement the online discussions that had been going on between them – and together discuss the conditions, requirements or the factors underpinning an effective facilitation process. The meeting helpedvalidate many of the issues identified during the preparation, implementation and evaluation of the different capitalization processes in which manypersons were involved. It also helped identify what is needed now to support the processes already initiated and to be completed, or to start new initiatives. The narratives included in this publication served as inputs for the discussions at the meeting. Written by those who were actively and directly involved in the different steps of the project, they show the main issues they faced during the training workshops and also in the field, and the main lessons they drew as participants, facilitators or as experience capitalization “champions”. Although based on concrete cases, the fears, observations or ideas included in each one of these articles will be easily recognised by those playing a similar role. They are therefore a good complement to the facilitator’s guidebook recently published by CTA.